Frequently Asked Questions
Everything you need to know about our OEM/ODM custom fabrication and procurement process.
Q: How do I request a quotation for custom fabrication?
A: Please email your CAD files, SolidWorks blueprints, or detailed PDF drawings directly to sale@sdshelf.com. Be sure to specify your required material grade (e.g., SUS304 or SUS316L), metal thickness, and estimated order quantity. Our engineering desk will review your blueprints and provide technical feedback alongside a comprehensive quote within 24 working hours.
Q: What types of custom products can you manufacture?
A: We specialize in structural and heavy-duty stainless steel solutions. Our core contract manufacturing includes GMP pharmaceutical-grade cleanroom racking, medical handling carts, heavy-duty industrial cold storage racking systems, custom precision sheet metal components, modular outdoor kitchens, and high-end boutique retail shopfittings.
Q: Can you build physical prototypes based on our rough sketches?
A: Yes. Our in-house engineering team can take your concept or rough hand-sketch and convert it into manufacturing-ready production drawings. Once you approve the technical drawings, we can proceed to build a pre-production prototype for your functional verification before mass fabrication.
Q: What is your Minimum Order Quantity (MOQ)?
A: Because we operate as a highly flexible B2B contract manufacturer, our MOQs depend strictly on the project size and product type. For major industrial installations like cold storage systems or pharma racks, we work directly off project layouts. For standalone precision sheet metal components or retail displays, please contact our sales desk with your specific volume requirements for an optimized pricing architecture.
Q: How do you handle packaging and minimize ocean freight costs?
A: Most of our heavy-duty racks and custom enclosures are engineered with smart **Knock-Down (KD)** structural features. This allows them to be flat-packed securely into sea-freight containers, compressing shipping volumes and saving our clients up to 40% on logistics fees. All export shipments are wrapped with protective multi-layer foam and secured on heavy-duty non-fumigation pallets.
Have a specific technical question or an active RFP?
Skip the wait and email your engineering requirements directly to sale@sdshelf.com for immediate specialist support.